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Servicing

Whether you are on Natural Gas or LPG, we service all makes and models of domestic boilers, gas fires, warm air heaters, water heaters, space heaters and solar thermal systems. Regular servicing is essential with any gas appliance to ensure it is working efficiently and safely. It can also highlight possible defects with the appliance before it breaks down, often saving you valuable time and inconvenience.

Your appliance must be serviced regularly to comply with the conditions of most manufacturers’ warranties, extended warranties and breakdown covers. Discounts are available for customers who wish to have multiple appliances serviced on the same visit.

We have listed some of the warning signs that indicate your gas appliance needs to be serviced:

  • Your gas appliance is not working properly
  • Your appliance is burning with a lazy yellow or orange flame instead of a crisp blue flame
  • You can see soot or yellow/brown staining around or on gas appliances
  • The pilot light keeps going out
  • There is increased condensation inside windows
  • A strange smell is present when the appliance is on

If you notice any of these signs or anything else that is unusual, STOP using your appliance and book an engineer’s visit to check your appliances as soon as possible.
To the best of your knowledge, the appliance must be in full working order for us to carry out the service. If your appliance is not working, you should book it in for a Repair before having it serviced.

What’s Covered Boiler Back Boiler c/w Gas Fire Gas Fire/ Wall Heater Warm Air Heater Water Heater Unvented Cylinder Solar Thermal
Checking the appliance is installed in accordance with current regulations
Cleaning the burner, heat exchanger and casing (including water heat on integrated models only)    
Cleaning the fire front, burner heat exchangr (bbu)            
Checking the integrity and performance of the flue    
Checking the appliance has suitable ventilation    
Checking the thermostats, gas rates, water pressure and safety devices  
Checking the expansion vessel pre-charge pressure and discharge pipe          
Checking the pressure relief valves are operating correctly    
Checking time clock and other controls        
Checking case seals    
Checking for leaks and possible defects that may casue the appliance to malfunction      
Checking the return air path and outlet grilles            
Checking the Glycol mixture in the solar fluid and advising if replacement is necessary            
Explaining the controls and setting them to your preferred settings
Cost £70.00 £70.00 £60.00 £70.00 £60.00 £66.00 £70.00
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Exclusions Boiler Back Boiler c/w Gas Fire Gas Fire/ Wall Heater Warm Air Heater Water Heater Unvented Cylinder Solar Thermal
The cost of diagnosing an appliance that does not work
The cost of replacing any parts unless you are covered by a valid breakdown protection plan.
The cost of replacing solar fluid