Servicing

Whether you are on Natural Gas or LPG, we service all makes and models of domestic boilers, gas fires, warm air heaters, water heaters, space heaters and solar thermal systems. Regular servicing is essential with any gas appliance to ensure it is working efficiently and safely. It can also highlight possible defects with the appliance before it breaks down, often saving you valuable time and inconvenience.

Your appliance must be serviced regularly to comply with the conditions of most manufacturers’ warranties, extended warranties and breakdown covers. Discounts are available for customers who wish to have multiple appliances serviced on the same visit.

We have listed some of the warning signs that indicate your gas appliance needs to be serviced:

• Your gas appliance is not working properly
• Your appliance is burning with a lazy yellow or orange flame instead of a crisp blue flame
• You can see soot or yellow/brown staining around or on gas appliances
• The pilot light keeps going out
• There is increased condensation inside windows
• A strange smell is present when the appliance is on

If you notice any of these signs or anything else that is unusual, STOP using your appliance and book an engineer’s visit to check your appliances as soon as possible.

To the best of your knowledge, the appliance must be in full working order for us to carry out the service. If your appliance is not working, you should book it in for a Repair before having it serviced.

What’s Covered	Boiler	Back Boiler c/w Gas Fire	Gas Fire/ Wall Heater	Warm Air Heater	Water Heater	Unvented Cylinder	Solar Thermal
Checking the appliance is installed in accordance with current regulations	✔	✔	✔	✔	✔	✔	✔
Cleaning the burner, heat exchanger and casing (including water heat on integrated models only)	✔	✔	✔	✔	✔
Cleaning the fire front, burner heat exchangr (bbu)		✔
Checking the integrity and performance of the flue	✔	✔	✔	✔	✔
Checking the appliance has suitable ventilation	✔	✔	✔	✔	✔
Checking the thermostats, gas rates, water pressure and safety devices	✔	✔	✔		✔	✔	✔
Checking the expansion vessel pre-charge pressure and discharge pipe						✔	✔
Checking the pressure relief valves are operating correctly	✔	✔			✔	✔	✔
Checking time clock and other controls	✔	✔		✔
Checking case seals	✔	✔	✔	✔	✔
Checking for leaks and possible defects that may casue the appliance to malfunction	✔	✔	✔	✔
Checking the return air path and outlet grilles				✔
Checking the Glycol mixture in the solar fluid and advising if replacement is necessary							✔
Explaining the controls and setting them to your preferred settings	✔	✔	✔	✔	✔	✔	✔
Cost	£70.00	£70.00	£60.00	£70.00	£60.00	£66.00	£70.00
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