Whether you are on Natural Gas or LPG, we service all makes and models of domestic boilers, gas fires, warm air heaters, water heaters, space heaters and solar thermal systems. Regular servicing is essential with any gas appliance to ensure it is working efficiently and safely. It can also highlight possible defects with the appliance before it breaks down, often saving you valuable time and inconvenience.
Your appliance must be serviced regularly to comply with the conditions of most manufacturers’ warranties, extended warranties and breakdown covers. Discounts are available for customers who wish to have multiple appliances serviced on the same visit.
We have listed some of the warning signs that indicate your gas appliance needs to be serviced:
If you notice any of these signs or anything else that is unusual, STOP using your appliance and book an engineer’s visit to check your appliances as soon as possible.
To the best of your knowledge, the appliance must be in full working order for us to carry out the service. If your appliance is not working, you should book it in for a Repair before having it serviced.
|What’s Covered||Boiler||Back Boiler c/w Gas Fire||Gas Fire/ Wall Heater||Warm Air Heater||Water Heater||Unvented Cylinder||Solar Thermal|
|Checking the appliance is installed in accordance with current regulations||✔||✔||✔||✔||✔||✔||✔|
|Cleaning the burner, heat exchanger and casing (including water heat on integrated models only)||✔||✔||✔||✔||✔|
|Cleaning the fire front, burner heat exchangr (bbu)||✔|
|Checking the integrity and performance of the flue||✔||✔||✔||✔||✔|
|Checking the appliance has suitable ventilation||✔||✔||✔||✔||✔|
|Checking the thermostats, gas rates, water pressure and safety devices||✔||✔||✔||✔||✔||✔|
|Checking the expansion vessel pre-charge pressure and discharge pipe||✔||✔|
|Checking the pressure relief valves are operating correctly||✔||✔||✔||✔||✔|
|Checking time clock and other controls||✔||✔||✔|
|Checking case seals||✔||✔||✔||✔||✔|
|Checking for leaks and possible defects that may casue the appliance to malfunction||✔||✔||✔||✔|
|Checking the return air path and outlet grilles||✔|
|Checking the Glycol mixture in the solar fluid and advising if replacement is necessary||✔|
|Explaining the controls and setting them to your preferred settings||✔||✔||✔||✔||✔||✔||✔|
|Exclusions||Boiler||Back Boiler c/w Gas Fire||Gas Fire/ Wall Heater||Warm Air Heater||Water Heater||Unvented Cylinder||Solar Thermal|
|The cost of diagnosing an appliance that does not work||✔||✔||✔||✔||✔||✔||✔|
|The cost of replacing any parts unless you are covered by a valid breakdown protection plan.||✔||✔||✔||✔||✔||✔||✔|
|The cost of replacing solar fluid||✔||✔||✔||✔||✔||✔||✔|